Case Study

Lifebit

What we did for Lifebit

Wingman Managed Detection and Response (MDR)

Industry: Biotechnology

Published: 12/06/2026

Project Overview

Lifebit, a rapidly expanding firm in the biotechnology sector, partnered with SEP2 to overcome significant security visibility and integration challenges. By deploying SEP2’s Wingman MDR service, Lifebit aimed to secure its core development environment and achieve comprehensive monitoring across its entire technology stack.

The Challenge

No native integrations with essential platforms such as Google Workspace and GitHub
Limited visibility that created blind spots across key development environments
An onboarding and support experience from a previous service that left the team unable to progress

The Solution

Reliable, native integrations across all required systems
Flexible setup that allowed easy connection, change, and ongoing management
A proven technical fit validated through demo and POC, including native detection rules

Who is Lifebit

Lifebit is a fast‑growing precision medicine software company that helps organisations securely access and analyse sensitive genomic and biomedical data.

Their platform supports research across the biotechnology sector, which makes strong security, clear visibility, and reliable integrations essential to their work. After experiencing significant challenges with a previous provider, Lifebit partnered with SEP2 to deploy Wingman MDR across their environment, with a focus on improving integration coverage and strengthening visibility across critical development systems.

Pablo Prieto, Founder and CTO at Lifebit, shared his experience of the journey so far.

Why Lifebit Chose SEP2

During their evaluation, Lifebit explored several providers. Pablo noted that others struggled to offer the integrations and compatibility his small team required. In contrast, SEP2 demonstrated a clear technical fit through the POC (Proof of Concept), where the integrations, native detection rules and overall flexibility stood out.

“We spoke to other providers, but SEP2 were the only ones who could offer the integrations and compatibility we needed. Once we chose you, it was clear it was the best choice.”

Pablo also highlighted how quickly everything connected during testing. “During the POC it was quite clear that SEP2 was a good technical fit. The native rules, the flexibility and how quickly systems connected made the decision easy.” This confidence in compatibility and capability made the transition to Wingman MDR straightforward.

Working with SEP2

The onboarding process was simple, supported by the earlier POC work which had already confirmed that every system on their list could be integrated without complication. SEP2’s ability to extend Lifebit’s operational capacity has been especially valuable to Pablo, given his small team.

The collaboration has been consistent and responsive, providing reassurance during alerts and helping maintain coverage across Lifebit’s core development systems.

SEP2’s Impact

Visibility across Lifebit’s environment has improved significantly. The team now receives broader and more meaningful event data, particularly through their Google Workspace and GitHub integrations.

The dashboards provide clearer insight into activity across the organisation and give the team a stronger understanding of what is happening across their development systems. As Pablo explained: “The visibility is much richer than I used to have.”

Lifebit’s Future with SEP2

Lifebit plans to expand its detection rules and increase the volume of events captured over the coming year, supported by their security Wingman: SEP2. With solid integrations already established, the focus now shifts to strengthening coverage and continuing to refine visibility across their development environment.

As Lifebit grows, SEP2 will remain alongside the team to help protect their sensitive research workloads and maintain clarity across critical systems. Wingman MDR will continue to play an important role in giving Lifebit the insight and confidence they need to move quickly while staying secure.

Testimonials

Hear From Those We Protect

We spoke to other providers, but SEP2 were the only ones who could offer the integrations and compatibility we needed. Once we chose you, it was clear it was the best choice.

We didn’t want somebody who was just going to ship alerts to us and ask us to look into them. We wanted them to do that kind of filtering out for us and then only allow us to escalate when there was something that they really thought we needed to look at.

Partnering with SEP2 has strengthened our ability to protect both our people and our customers. Their collaborative approach and technical expertise have allowed us to enhance our security posture while giving our internal teams the freedom to focus on innovation and strategic priorities.

We knew we couldn’t do it on our own. We didn’t have the time, and we wanted additional expertise to guide us through the process. If we tried to do it ourselves, we’d probably spend a lot of time and effort in the wrong areas.

Emails take time, people miss them even for small things, and you can end up waiting weeks for a response. Having support through channels like Slack makes a real difference. SEP2’s flexibility around how we communicate is something I really value.

During the evaluation process it was clear to me that SEP2 were the strongest candidate from a technical standpoint. During our first meeting, their ability to give immediate solutions to ongoing issues we were experiencing at the time was a breath of fresh air.

SEP2 are knowledgeable, motivated and switched on; they take ownership and they have a drive for resolution. They know their stuff! They are not merely a firewall partner, they are a cyber security partner. They take a strategic approach. They are approachable and offer additional value outside of their support contract. Working with SEP2 means we are no longer fire-fighting; rather we can now take a step back and proactively get things sorted. SEP2 say they are tech driven and people powered, and that’s exactly what they are! It all comes down to the people you are dealing with.

When we hit the limits of our knowledge, it’s having SEP2 there to say, ‘Try these things first.’ That expertise on hand is really important to us.

You’re vendor agnostic, which is key for growth, and your team are providing really good insights in terms of the alerts raised. They also provide meaningful context behind them, which is great for us as an organisation,”

To have people like that around our account that we can pick the phone up to and ask questions was refreshing. Ultimately, we trusted SEP2 and we trust you with our cyber security.

Often the term used is ‘you can’t see the wood for the trees’. Most organisations implement security tooling tools and you’ve got different dashboards. The idea is you put them into a single place, and leverage expert resource such as the SEP2 SOC that actually understands that data and work with it on a daily basis. They can assess it case-by-case and escalate it back to us at Funding Circle only when necessary. And that whole process has been really, really smooth.

They are phenomenal: both personable and very knowledgeable. Our main contact is like a fountain of knowledge. If you ask him a question, he always comes back with ten answers – all the shades of grey, not just a ‘Yes’ or ‘No.’ To me that shows the level of passion he has, and that he really wants to do things properly.

The original group of people who founded SEP2 were very deep in their knowledge of this type of technology, which can be complicated. It’s become the whole field of firewalls, intrusion prevention, antivirus, ransomware, etc. Cyber security as a whole has really ballooned, and there’s lots of dimensions to it, but you’ve managed to keep up.

They live and breathe the technology. It comes from the top, however, everyone is an expert within SEP2, from sales through to the service desk. We don’t want to wait to be told what more we can get from vendors’ products. SEP2 are great in pro-actively helping us achieve value-add solutions. They aren’t about chasing revenues, they are about providing best possible value.