Published: 17/04/25

The Wingman Rebrand – A Technical Perspective

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Read all about our Wingman service rebrand announcement by Mark McDaid SEP2’s Head of GTM and Partnerships and Alliances – Introducing Wingman: SEP2’s Exciting Service Rebrand

Here are my personal thoughts on why our Wingman service offering is top of the stack when it comes to service quality and technical excellence.

✅ Key benefits

Our Wingman services offer a comprehensive end-to-end post-sale cycle. We work closely with our customers throughout the entire process, guiding them through our Professional Services project design and implementation, transitioning to support account management, personnel and systems onboarding, configuring monitoring and backup solutions, conducting an in-depth onboarding health check service with remediation included, and finally moving into live service while keeping our customers systems operational, available and secure.

✅ What sets Wingman apart

Our unique, proactive approach sets us apart. We always want to be on the front foot when it comes to our customers’ system health, operational efficiency and security posture management for the full duration of their contracts, week in week out – no questions asked, no additional fees on top. Only the very best in class, quality service from trained and experienced experts who want to deliver the best security to our customers.

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