Core Services
Primary Function: Working within the SOC, acting as a point of contact for SEP2 customers, providing them with excellent customer services and immediate response to incidents. You will also be a point of escalation for the team on shift before having to escalate to other technical teams.
Main Tasks:
- Provide technical assistance and support to customers with a range of Cyber Security Solutions.
- Work with the SOC to manage Cyber Security Solutions defending customer infrastructure from exploitation and cyber-attacks.
- Respond to ongoing Cyber Security incidents detected by our monitoring solutions.
- Using tools such as Google SecOps SOAR / SIEM, Zabbix, Check Point, CrowdStrike and Google to assess and advise on security incidents to customers.
- Build out custom detection rules for the SOC to run through agentic processes.
- build out custom workflows to increase the efficacy of context and reduce monotonous tasks for analysts.
- Build out and analyse reporting metrics to identify opportunities for new areas of proactive threat hunting and tailor detection engineering to specific industries.
- leverage google threat intelligence and Wiz to build out processes for identifying and remediating threats at machine speed with the tooling available.
- Escalating security incidents and acting as an escalation point, too ensuring high quality and insightful recommendations are made as appropriate.
- Carry out the pre-defined handover process to other shifts.
- Carry out Incident Response actions swiftly, ensuring containment actions occur for any malicious indicators within security incidents.
Working Hours:
You will work on a 5 week rotating 24 hr shift pattern from the Leeds office e.g
Week 1 – 5 days 07.00 – 15.00 3 days off
Week 2 – 5 days 07.00 – 15.00 3 days off
Weeks 3 – 5 days 10.00 – 18.00 3 days off
Weeks 4 – 5 Days 15.00 – 23.00 2 days off
Week 5 – 23.00 – 07.00 3 days off
Personal Qualities:
- Self-motivation to learn, improve and keep up to date with technologies and concepts within the security industry.
- A “can-do” attitude.
- The drive to perform and excel, proactively.
- Be excited about technology and a desire to advance your career in Cyber Security
- Act as a mentor/leader for other SOC Analysts.
Qualifications & Experience:
- At least 3+ years of experience in a SOC Analyst position or similar.
- Specialised in at least a single discipline within SecOps e.g. Detection Engineering, Incident Response, Cloud Engineering.
- Successful completion of a mid-level product-specific certification (e.g CySA+, BTL1 / BTL2, SAL1 / SAL2, eCTHP etc).
- Strong understanding and experience of networks / networking.
- Good understanding of Linux and Windows operating systems.
- Excellent written and verbal communication skills.
History:
Cyber Security Specialists, SEP2 is an organisation providing advanced cyber security services solutions and tech-driven services powered by passionate and honest people.
SEP2 started out in Leeds as an organisation built to add value and do business the right way. We’ve grown, we’ve developed, and we’ve evolved, we’ve taken on experts to expand our knowledge base and technical skills, building a portfolio of accreditations and we’ve developed important relationships with our vendors.
SEP2 are an award-winning cyber-security specialist, whose success is built on five values:
- Honesty
- Passion
- Tech Driven
- People Powered
- Committed to Doing Good
Every SEP2 colleague lives these values every day. We have a culture of passionate people who work as a team that will never leave a job incomplete. We believe in giving every member of our team responsibility. We nurture the desire to solve problems at the root cause. We encourage continuous improvement.
We’re here to beat the bad guys and we’re here for the long-term.
Benefits
- Payroll Giving
- Death in Service
- Birthday Leave
- Medical Cashback Plan
- Tech&Home Scheme
- Cycle Scheme
- Salary Sacrifice EV Scheme
- Discount voucher scheme
- Volunteer Leave
- Enhanced Maternity Policy
