Core Services
Primary Function:
The Engineering Team Lead is primarily responsible for all MDR services and those within the Onboarding and Account Engineering team.
There can be flexibility for the right candidate around the working location, this can be based from our Leeds office or the opportunity to work remotely with regular trips to Leeds when required is also an option.
Main Tasks:
- Supporting the learning and development of the Engineers delivering the Wingman MDR service
- Gathering metrics on the Engineers with the mind of resource allocation and how to use the teams most effectively
- Reporting metrics and ideas for improving the team and its autonomy to the Security Operations Manager and Service Owners
- Conducting Personal Development Plans with the support of the People Team
- Hosts regular catch-ups with the Engineers to ensure the successful delivery of the Wingman MDR service
- Managing leave requests and workforce planning including the management of the on-call rota
- Forecasting skillsets and availability with the idea of ensuring resource is available to support new customers and projects
- Collaborating with the Technical Leaders to support the successful resource utilisation delivery of cross-team deployments
- Technically involved in delivering projects and deployments within the Wingman MDR service
- Support with the design of the engineering teams to produce positive outputs for the Wingman MDR service
Personal Qualities:
- A drive for technical excellence with a desire to understand current and new technology
- A nurturing attitude and desire to impart knowledge within the team
- A customer focused attitude to deliver high levels of support excellence
- A mindset to work towards the greater good of the team and by extension, the company
- Ability to adapt to the changing needs of a growing team and organisation with a leadership mentality
Qualifications & Experience:
- Proven experience of delivering positive outcomes in a customer facing SOC role
- At least 3 years’ experience as a Cyber SOC Engineer or 2 years’ experience in a similar role
- Background knowledge in other IT disciplines (e.g., Public Cloud, Linux, Windows Server, Networking)
- Exposure to, and some experience with, scripting tools such as Powershell, Python, Bash, and RESTful API’s (Application Programming Interfaces).
- Exposure to data manipulation (e.g., Regular Expression, JSON)
- Experience with SIEM and SOAR solutions, Google SecOps is desirable
History:
Cyber Security Specialists, SEP2 is an organisation providing advanced cyber security services solutions and tech-driven services powered by passionate and honest people.
SEP2 started out in Leeds as an organisation built to add value and do business the right way. We’ve grown, we’ve developed, and we’ve evolved, we’ve taken on experts to expand our knowledge base and technical skills, building a portfolio of accreditations and we’ve developed important relationships with our vendors.
SEP2 are an award-winning cyber-security specialist, whose success is built on five values:
- Honesty
- Passion
- Tech Driven
- People Powered
- Committed to Doing Good
Every SEP2 colleague lives these values every day. We have a culture of passionate people who work as a team that will never leave a job incomplete. We believe in giving every member of our team responsibility. We nurture the desire to solve problems at the root cause. We encourage continuous improvement.
We’re here to beat the bad guys and we’re here for the long-term.
Benefits
- Payroll Giving
- Death in Service
- Birthday Leave
- Medical Cashback Plan
- Tech&Home Scheme
- Cycle Scheme
- Salary Sacrifice EV Scheme
- Discount voucher scheme
- Volunteer Leave
- Enhanced Maternity Policy
